Privacy Policy
The Botejyu Group (hereafter “The Group”) considers the protection of personally identifiable information of our customers (hereafter “personal information”) as an important responsibility of the Group. We have outlined our privacy policy as below in line with the rules and regulations related to the protection of personal information.
Definition of Personal Information
Personal information includes all personally identifiable information of a customer such as name, address, age, gender, telephone number and e-mail address.
Gathering of Personal Information
Before collecting any personal information, the Group will clearly stipulate its purpose of use and obtain the consent of the customer.
Use of Personal Information
The personal information collected will only be used within the realm initially stipulated. Personal information will not be disclosed to third party without the consent of the concerned party, unless otherwise stipulated by law. There may be cases where personal information may be released to an outside contracting company where deemed necessary. In such cases, the concerned outside contracting firm will sign a contract of confidentiality with the Group and we will ensure that strict management of information is implemented.
Management of Personal Information
All personal information will be handled under strict information management of the Group and will only be used for pre-approved purposes. The Group has in place adequate countermeasures and action plans to prevent unlawful access, loss, damage, leakage and falsification of personal information.
Disclosure, Correction, Suspended Usage and Deletion of Personal Information
In the event of a customer requesting the disclosure, correction, suspended usage or deletion of their personal information, the Group will accommodate their request without delay as stipulated by law.
Inquiries Regarding the Privacy Policy
All inquiries regarding the Group’s privacy policy may be forwarded to the below.
  • Inquiries by e-mail:
    Click here for inquiry form.
  • Inquiries by telephone:
    Information Management Department
    Tokyo Food Corporation
    Weekdays: 10:00-17:00
    (Closed on Saturdays, Sundays, and holidays)
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